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This service allows one of our technicians to access your computer via a high speed internet connection. As such this is treated as if one of our technicians is physically working on your computer.
While we try to use remote support for quick troubleshooting and assistance there are situations where extended times may be required. In the event that your session lasts more than five minutes you may be charged at our at our hourly rate of $50/hr unless otherwise stated by the technician or listed in your independent service agreement plan.
By clicking the link below you are agreeing to the terms as they are listed above.